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Privacy Policy

At TOB we’re committed to ensuring that your privacy and security are protected. Our customers, and website visitors, are our top priority and we want to keep you informed on your rights relating to your information. This privacy policy sets out how TOB uses and protects any information that you give us when you use this website. We use cookies (a small text file placed on your computer to identify your computer and web browser) and may use other tracking technology to analyse use of and improve your experience with us. 

We may change this policy from time to time by updating this page, so please check back every so often.

For all our services, the data controller – the company that’s responsible for your privacy – is Things On Bears ltd, trading as Things on Bears (Company number 11523620).

 

Cookies

Q: What is a cookie?
A: A cookie is a small file which asks permission to be placed on your computer’s hard drive.
Cookies allow web applications to respond to you as an individual and help us to provide you with a better website, tailoring it to your needs. By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. You can choose to accept or decline cookies, this may prevent you from taking full advantage of the website.

 

The four main types of cookies we use are:

  • Site functionality Cookies
    Allow you to navigate the site and use our features, such as “add to cart”.
  • Website Analytic Cookies
    Allow us to measure the actions you are taking on our website, which helps us improve your experience and the website functionality.
  • Segmentation and Targeting Cookies
    Allows us to send you personalised email communications, but only if you have opted in to recive them.
  • Customer preference and personalisation cookies
    These cookies will remember your preferences (like your location and what you have looked at), so we can make your shopping experience as seamless as possible, and more personal to you.
  • Targeting or advertising cookies
    Used to deliver ads, relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

 

How to delete cookies
If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found at https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/ . Please note that by deleting or disabling future cookies, your user experience may be affected, and you might not be able to take advantage of certain functions of our site.

WooCommerce

TOB will not disclose any of your information to any third parties except in a situation where it is part of providing a service to you. This includes arranging for a product to be sent to you, carrying out security checks through Woocommerce or when you have given us permission to do so.

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Examples of third party providers include:

  • Companies that do things to get your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies
  • Professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business
  • Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

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